SERVICE POLICY

A healthy client is a happy client

Each client will have to fill out the new client waiver. Offers cannot be combined or suspended. 

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Cancellation: ALL Cancellations must take place 24 hours before your scheduled appointment or class. anything cancelled within the 24 hours will be subject to a cancellation fee. Cancellations must be in writing or by phone call. NO REFUNDS. All class passes expire 3 months after purchase date. Offer cannot be refunded or exchanged after purchase. Students and military with proper ID will receive 10% off all packages, excluding drop-ins. All recurring memberships (unlimited or personal training) will charged on the 1st Friday of each month. Other restrictions and exclusions may apply. If you have any questions or concerns, please contact us at info@essentialfitnessatx.com